Services

The Ryan White Program offers the following services:

  • Primary and HIV Specialty Care
  • HIV Counseling and Testing
  • Prescription Assistance
  • Mental Health and Substance Abuse Counseling
  • Oral Health Services
  • Health Education
  • Nutritional Counseling
  • Case Management
  • Laboratory Services
  • Transportation Assistance

Payment Options

By law, the Ryan White Program is required to be the payer of last resort. This means if a patient has other insurance coverage, such as employer-sponsored coverage, Medicaid or Medicare, that insurer must pay prior to Ryan White funding.

The patient’s financial status will be assessed at intake and annually thereafter to determine eligibility for a sliding fee discount. Income verification must be provided to be eligible. There will be no out of pocket costs imposed on patients whose income is at or below 100% of the federal poverty level. If you are insured, an insurance claim will be filed for all rendered services.

Assistance for these services is determined by sliding fee income guidelines. For the guidelines to the Sliding Fee Scale for the Ryan White Program, click here.

  • Prescription assistance is available at New Horizon Family Health Services’ on-site pharmacy based on the Ryan White Program sliding fee discount schedule.
  • Transportation assistance is available at no cost to the patient on a case by case basis.
  • Specialist visits and referrals may be covered if referred by a New Horizon Family Health Services’ provider as funds are available.