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Our Values
Leadership: At New Horizon Family Health Services, you receive the kind of quality and service you expect from a physician. Our facilities are always evolving as the needs of our patients change. You can rest assured that, working with New Horizon Family Health Services, you will enjoy the latest services, technology and developments in the health care industry.
Teamwork: We make it our responsibility to know you and your health needs. We work closely with you to ensure that the solutions we provide are tailored to meet your unique needs and challenges. We are committed to your well being.
Customer Relations: At New Horizon Family Health Services, our highest priority is satisfied patients. You are important to us and you can expect us to go the extra mile for you. Superior patient care is the hallmark of New Horizon Family Health Services. We are proud to serve you and work hard to earn your business.
Mission Statement: To improve the health of our community by providing quality, affordable, compassionate, patient-centered healthcare.
Values Statement: New Horizon Family Health Services employees value loyalty and commitment to the mission, an environment of trust and respect for other and their opinions, keeping promises and doing the right thing.
Vision Statement: A coordinate healthcare system that results in 100% access and no health disparities.
We will:
- Be a leader and a catalyst for positive change in the community’s health care delivery system.
- Establish a network of carefully selected and strategically located primary care sites throughout the region, based on community need, and in collaboration with community partners.
- Be recognized as a leader in primary care .
- Be known as a source of quality care for all people.
- Provide a continuum of care throughout the life cycle.
- Provide services in a cost-effective manner - serving as a good steward of the resources entrusted to us.
- Empower our patient with knowledge and resources to take responsibility and positively impact their own health.
Our Team Members will:
- Be seen as knowledgeable, skilled and caring professionals.
- Be known for outstanding customer service.
- Provide services that are thoughtfully and effectively coordinated to meet the unique needs of each patient.
- Be regarded as teachers as well as healers.
- Use an evidence-based approach to positive outcomes of care.
- Respect and value each other as well as those we serve.
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